Not all communication should be “transactional” in nature. However, if the majority of your interpersonal interactions are “transactional”, you should not be surprised if you sometimes feel disconnected from others. “Dialogue” – as opposed to “transaction” – has been referred to as having a distinctively different purpose and intention.
It seems to me, that the real purpose of “dialogue” is to enhance the quality of the participants’ interactions with one another – relationship enhancement. “Relationship enhancement” is the “transactional” objective of “dialogue.” According to Martin Buber, a Jewish philosopher (1923) “the fundamental fact of human existence is a dialogue which takes place in the “sphere of between.”